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Stephen Goodman

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  1. 92 votes

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    Thank you for voting for “there’s a problem with the clipboard” issue. I think this refers to this error dialog: “There’s a problem with the clipboard, but you can still paste your content within this workbook."

    When Excel shows this dialog after a copy (CTRL+C) action, it means that another app has a lock on the system clipboard. In this situation you can still paste within Excel. However you cannot paste to another app like Word or Outlook which uses the clipboard.

    A while ago we made some improvements for Office365 users so that this error message only shows once per Excel instance. This was based on customer feedback – the design change prevents it popping up multiple successive times when the clipboard is locked. We have also considered never showing the error dialog, but there was user feedback that this message is informative and helpful in some cases.

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    Stephen Goodman commented  · 

    "I have faced this issue after I downloaded Type Pilot which is an auto typer program. After I deleted it, the issue was gone and everything works fine now. Check if you have a similar program and see if the problem is from it."

    Nope, nothing like this running. Excel is just broken.

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    Stephen Goodman commented  · 

    So basically this problem, that only exists within Excel, isn't being fixed. Why should I pay for a yearly subscription?

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    Stephen Goodman commented  · 

    "FIX! File-->General-->Options-->Enable Live Preview UNCHECK BOX"

    This is a work around, not a fix. It disables the broken part of Excel that causes the issue.

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    Stephen Goodman commented  · 

    @Kentc
    The explanation provided at https://answers.microsoft.com/en-us/msoffice/forum/msoffice_excel-mso_win10/theres-a-problem-with-the-clipboard-but-you-can/6720299f-1084-4104-93cc-abee9dcf7469 is that another application locks the clipboard:

    "When Excel shows this dialog after a copy (CTRL+C) action, it means that another app has a lock on the system clipboard."

    This is easily disproved by not using the clipboard in other applications. I know for a fact that when this issue occurs only excel is using the clipboard, therefore excel "has a lock on the system clipboard" preventing itself from using it.

    Stephen Goodman shared this idea  · 

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