Feedback by UserVoice

wyn davies

My feedback

  1. 18 votes
    Sign in
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    24 comments  ·  Excel for Mac » Application Errors  ·  Flag idea as inappropriate…  ·  Admin →
    wyn davies commented  · 

    I have another solution, after buying four licences & waiting 18 months for an update- ms are never going to resolve this when they won’t even acknowledge the problem. Forget excel, google sheets seems to be 100% stable, no problems so far, in fact there seem to be many more benefits of not being tied to office’s incompatibilties.

    wyn davies commented  · 

    Hi, I’m still wrestling with this but have a couple of solutions. Either downgrade your os to Sierra (which works with this version of office 2016) or keep Sierra & upgrade your ms office to 2019. Neither option is ideal, but I assure you they work, unlike excel 2016 on high Sierra... it’s a dud.

    wyn davies commented  · 

    Update. I reverted the os to Sierra, and this problem disappeared. I can guarantee it after 3 months it seems to be a good fix.
    A couple of weeks ago Microsoft issued an update. If you’re on high Sierra & don’t want to downgrade your os, I’d recommend you “check for updates” in office. Or even better, install from new for the latest version 16.16.2, the freeze & crash on cell colour change issue has gone. However, I’m having some issues with changing border styles being un-editable, but it may be a file corruption.. otherwise fine, i’ll keep U updated....

    wyn davies commented  · 

    Summary Note:
    If you use excel 15, and wish to continue using it on your Mac:
    - DO NOT UPGRADE YOUR OS TO HIGH SIERRA, until MS / apple find a fix

    wyn davies commented  · 

    Ok folks, it doesn't look like Apple or Microsoft are acknowledging this issue, so I now have a confirmed fix how to resolve this although I don't think you'll like it:
    Excel 15.13.3 is fully operational again on my Mac mini (so far) albeit running on OS Sierra (10.12.6). You will need to downgrade your OS, so build a boot disk for Sierra (download DiskmakerX & Sierra), back up your data, wipe & format your hard drive, & re-install everything. Hopefully all your mail is imap, & can be recovered.. This worked for me... best of luck?

    wyn davies commented  · 

    ... I am running the same version of excel (15.14) on 2 other Macs, without problem, albeit under El Capitan. It seems to be the most stable OS to support this version. I'm about to downgrade the OS from High Sierra to El Capitan on the other offending computer, if anyone else has tried this, let me know? thanks

    wyn davies commented  · 

    I agree, I discovered the original thread after it was closed, although continued to add to it hoping that MS might have a patch, workaround or update at some future date. Hopefully changing to this new thread (as it requires URGENT attention) - will elicit a response better than "thread closed", as Excel 15 & up is consistently inoperable under high Sierra....

    wyn davies supported this idea  · 

Feedback and Knowledge Base