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Doug Stiebler

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  1. 77 votes

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    Thank you for voting for “there’s a problem with the clipboard” issue. I think this refers to this error dialog: “There’s a problem with the clipboard, but you can still paste your content within this workbook."

    When Excel shows this dialog after a copy (CTRL+C) action, it means that another app has a lock on the system clipboard. In this situation you can still paste within Excel. However you cannot paste to another app like Word or Outlook which uses the clipboard.

    A while ago we made some improvements for Office365 users so that this error message only shows once per Excel instance. This was based on customer feedback – the design change prevents it popping up multiple successive times when the clipboard is locked. We have also considered never showing the error dialog, but there was user feedback that this message is informative and helpful in some cases.

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    Doug Stiebler commented  · 

    In addition to the error message that is displayed, the paste is extremely slow. The error message is not informative. Why not tell the user "Another app has a lock on the clipboard" and then notify the user which app it is so the user can close it and also offer an option to prevent the other app from locking the clipboard?
    However, this is only a workaround; not a solution. The question is why other apps are allowed to lock the clipboard. The obvious real solution is to stop other app(s) from locking the clipboard.
    BTW, I am using Office Pro 2019; not 365, so the issue is across all versions of Excel.
    I also think, since the problem occurs in spreadsheets with lots of calculations, that the problem is actually within Excel itself.

  2. 51 votes

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    Doug Stiebler commented  · 

    I too have this problem. It seems to occur more often with spreadsheets that have a large number of calculations and data.

  3. 1 vote

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    Doug Stiebler shared this idea  · 

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