Automatically update ticket counts
When a ticket comes in, I have to manually hit the refresh button or navigate to a category (Everyone else, Unassigned, etc), in order for the list of tickets in the middle column to update.
This wouldn't be too big of a deal, but the interface (which is nice), makes you feel like an email client, which updates itself as time goes on.
I would love to see the Admin Console support automatic updating/refreshing of the ticket queues.
We're excited to start digging into solutions to this problem more.