Excel crashes and cells cannot be edited with High Sierra
Dear Excel team, this has been posted already and has 74 comments on it, but you closed it. The reason you are not seeing crash reports is because we have to kill the app and this doesn't seem to generate a crash report.
Issue is as described by 4 pages of comments, please reopen. If not then I have created this as a new issue.
If you attempt to double click in the cell or click in the function bar, then Excel freezes, by keeping the cursor in the cell and removing keyboard entry. Menu's stop working as well, the best you get is a momentary flicker of the menu bars when you try and click them. the only way to work is to then kill (force quit) the app and restart
I am running Excel version 16.13.1 (180523) on macOS High Sierra 10.13.1 on a MacBook Pro 2016, 2.9Ghz i5, 8GB ram, 130Gb free space on SSD.
Elizabeth Hamblin commented
I had no trouble with Excel until last night (6/13). After the most recent iOS update, I can't open Excel at all. The other Office 365 apps work fine, but Excel is kaput... and I need it to be able to function in my business. Your chatbots are **** — they keep offering me info for Windows even when I specify that I'm on a Mac OS, or else they offer me articles about dealing with unrelated issues or issues from 7 years ago. I cannot reach a live human agent to save my life. You guys really need to work on your customer service: Get some better AI trainers in there for your chatbots, at the very least.
Mine has the same issues. All same versions of OS and Excel.
wyn davies commented
... I am running the same version of excel (15.14) on 2 other Macs, without problem, albeit under El Capitan. It seems to be the most stable OS to support this version. I'm about to downgrade the OS from High Sierra to El Capitan on the other offending computer, if anyone else has tried this, let me know? thanks
This is a ridiculous issue. I have to quit Excel and reopen to change an additional cell color. Also hangs when I rename a new sheet tab. Never happened before High Sierra. Please fix this ASAP. I have already tried to move to Numbers, but seems like more trouble than quitting and reopening when I need to change a fill color.
I am running Excel 15.14 on macOS High Sierra 10.13.4 on a MacBook Pro 2017, 3.3Ghz i5, 16gb ran & 390gb available on SSD.
wyn davies commented
I agree, I discovered the original thread after it was closed, although continued to add to it hoping that MS might have a patch, workaround or update at some future date. Hopefully changing to this new thread (as it requires URGENT attention) - will elicit a response better than "thread closed", as Excel 15 & up is consistently inoperable under high Sierra....