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After upgrade to High Sierra Excel crashes when I try to change a cell

Excel 15.39 and High Sierra. Changing a cell (whatever, for example a stupid =5000/2 to =(10000/2)/2 Excel crash. Please fix it as it become unuseful and very frustrating!

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Federico Fumagalli shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
completed  ·  AdminExcel Team [MSFT] (Product Owner, Office.com) responded  · 

For the specific crash described with version 15.39, we are not receiving reports of this exact scenario. We continually monitor for crash reports that are submitted at the time of the crash as well as by feedback sent from within Excel (the smiley face button near the top right corner of the Excel window). Other comments here mention a variety of crashes, but we need more detail, such as exact build/version numbers, and exact steps that lead to the problem.

This topic is closed, but again, we continually monitor for crash issues and release fixes each month.

The best way to report a crash is to submit the crash information when prompted by the Microsoft Error Reporting dialog that shows up after a crash.

Steve K [MS Excel]

133 comments

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  • Anonymous commented  ·   ·  Flag as inappropriate

    HI Steve,

    You needed a report, well here it is:

    Microsoft Error Reporting log version: 2.0

    Error Signature:
    Exception: EXC_BAD_ACCESS
    Date/Time: 2019-05-18 21:26:11 +0000
    Application Name: Microsoft Excel
    Application Bundle ID: com.microsoft.Excel
    Application Signature: XCEL
    Application TimeStamp: 0x56644411
    Application Version: 15.17.0.151206
    Crashed Module Name: libobjc.A.dylib
    Crashed Module Version: 1.0.0.0
    Crashed Module Offset: 0x00004033
    Blame Module Name: Microsoft Excel
    Blame Module Version: 15.17.0.151206
    Blame Module TimeStamp: 0x56644411
    Blame Module Offset: 0x000000000011f105
    StachHash: 25c0
    Application LCID: 1033
    Extra app info: Reg=en Loc=0x0409
    Crashed thread: 0

    The rest is in attachment !

  • Anonymous commented  ·   ·  Flag as inappropriate

    ExcelTem MSFT what Federico is saying is totally correct. Excel is giving me a lot of problems in my MacBook. In the end, Micrisoft is gonna force all the Apple community to finally make us of the "Numbers", and completely forget about Microsoft.
    That´s a pity, because Mac users, at least in my case, are Microsoft customers, that means, we pay for the official Microsoft License, at least in my case.
    Many "Non-Mac" users do not.
    But it looks like Microsoft does not eve care about what people like Federico says.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I try to sort data and get Excel has closed unexpectedly. I only had this problem after I changed to macOS Mojave. Can you help please?

  • Mooni commented  ·   ·  Flag as inappropriate

    I've sent the "reports" after it crashes. It freezes and crashes every time I try and copy then paste filtered cells.

  • not so much a Mac fan commented  ·   ·  Flag as inappropriate

    I have the same problem as everyone else here.

    Looks like the "problem solver" here trained at the same place as my Subaru dealership Service dept--they are always telling me they never hear the noise I hear every time I drive it. A gazillion ppl are having the same problem and he says it doesn't exist. wth?

  • Anonymous commented  ·   ·  Flag as inappropriate

    Excel has crashed on me almost every 30 seconds. I'll open my workbook and make one or two changes and then it crashes. This is getting silly. Please help..............

  • Anonymous commented  ·   ·  Flag as inappropriate

    I've sent the "report" after it crashes. It freezes and crashes every time I try and copy then paste. I'm losing a lot of time and labour. Please help!!

  • Tim commented  ·   ·  Flag as inappropriate

    This is still happening to me, I have excel 15.13.3 on High Sierra 13.6. Excel is crashing every time after I open a document and choose a colour to highlight a cell (the second time - the first highlight works ok).

    Error reporting is hanging and doesn't work lol. FML.

  • Sivakumar Krishnan commented  ·   ·  Flag as inappropriate

    Whenever i try to shade a cell or a group of cell, Excel hangs, the same is observed in Word tables too. What is the solution? any leads?
    MAC OS High Sierra 10.13.6
    Excel 15.15
    Word 15.15

  • Anonymous commented  ·   ·  Flag as inappropriate

    Same issue, second cell colored I excel crashes. Reinstalled Office, reinstalled my OS, nothing works. This is horrible.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Try this, it worked for me.

    1. Uninstall Office 2016 completely. Follow the instructions on this link to uninstall.

    https://support.office.com/en-us/article/uninstall-office-for-mac-eefa1199-5b58-43af-8a3d-b73dc1a8cae3?ui=en-US&rs=en-US&ad=US

    2. Reinstall Office 2016

    3. Start Excel and click <Help> on the top Mac information bar and click check for updates

    4. Install the suggested updates

    Hope this help

  • Anonymous commented  ·   ·  Flag as inappropriate

    Same problem as exactly described below. Marking this item completed is really Microsoft.

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