Fix the "There's a problem with the clipboard" issue
The issue with "There's a problem with the clipboard..." while copy and pasting is still as issue. I was using Office 2010 and there was no problem. I am now using Office 365 and this issue is prevalent. It manifests itself when pasting a value from a cell containing a formula and disappears when disabling Live Preview. I was able to copy and paste "normal" cell contents fine before the error message appears so the official response of "another program has locked the clipboard" doesn't really hold up. It looks more like Excel has locked the clipboard from itself.
There is no reason for this issue to have hung around as long as it has and it really should be fixed, especially if Microsoft wan't to keep selling Office as a subscription.
Thank you for voting for “there’s a problem with the clipboard” issue. I think this refers to this error dialog: “There’s a problem with the clipboard, but you can still paste your content within this workbook."
When Excel shows this dialog after a copy (CTRL+C) action, it means that another app has a lock on the system clipboard. In this situation you can still paste within Excel. However you cannot paste to another app like Word or Outlook which uses the clipboard.
A while ago we made some improvements for Office365 users so that this error message only shows once per Excel instance. This was based on customer feedback – the design change prevents it popping up multiple successive times when the clipboard is locked. We have also considered never showing the error dialog, but there was user feedback that this message is informative and helpful in some cases.
So I posted this January 12 2019,
"Perhaps someone could direct to a discussion where this has been tackled, but I keep getting this error "there's a problem with the clipboard, but you can still past this content within this workbook " with simple cut/copy and paste actions in Excel. The error box pops up and an alert sounds (which is super annoying) after every paste. I can still perform the actions however my selection is not highlighted and I can't be sure that I have selected the correct information until I do a paste in the same,or another, worksheet. I have Excel 2016 in Office 365 on a machine running Windows 10."
I posted this in November 2016 in the appropriate Microsoft Community and to this day there are regular responses and comments at the issue not having been resolved (over 35,000 views and over 200 responses. It is still happening. However today someone called 'Nathan Roberts' (SunkNath) apparently a moderator, has decided to lock the thread deciding that coming here was the only way forward. Is there anyone here who has a clue about this? Two years on and Stephen Goodman is posting the same problem. Want to know how to improve Excel for Windows? Come up with a solve for this problem."
Yes, Anonymous, I have been regularly updating Office with no improvement.
I find it amazing that I am still getting regularly notifications for people responding to this post so many years later. It is now just a game for me.
I'd been having this problem erratically. It was a minor nuisance, but never a calamity. But it has been a week or more since it has happened. I'm using Office 365, which gets frequent updates, and I'm wondering if one of those frequent updates may have resolved the issue. Is anyone using Office 365 with automatic updating still experiencing this clipboard issue?
Mark Deputy commented
I have no other apps running but I still get this message. Very frustrating!!!!
This just keeps getting worse -- now I can't copy/paste across workbooks at all. I am going to try Google's Sheets and if that works, Excel is gone from my life. This is ridiculous!
Kayleigh Brown commented
This is such an aggravating issue because I can't even claim that it's causing me an issue. I can manually copy and past fine but trying to move cells keeps giving me this error message. It's just very very annoying at this point.
******* driving me insane. ******** Microsoft.
I'm getting this message every time I use excel and multiple times in an excel instance. Slows productivity due to continually needing to clear the dialog box.
Heywood Jablome commented
This is most insane, idiot, pointless, and misunderstood problem to have ever existed.
Microsoft: GET YOUR HEAD OUT OF YOUR *** AND FIX THIS.
Keir S commented
Same issue here, only fix that has worked for us to completely wipe the laptop & pray it doesn't come back, please fix.
I'm getting this message every time I use excel and multiple times in an excel instance. Highly annoying.
not fixed ... and it is showing up about every other time I copy paste -- it's a real pain
Savanaugh Lynn commented
this error is RELENTLESS. Why does this happen? I have the cache deleting everything after a document closes. Excel is completely frozen! The "explanation" provided still does not explain why this is happening or how to fix it, so worthless.
G. Dennis Long commented
Still getting "There's a problem with the clipboard, but you can still paste your content within this workbook". Open new workbook and when I try to cut/paste, get error.
How can the lock be removed? What is causing the lock?
1. Open a command prompt in Windows\system32
2. Type the following command: cmd /c"echo off|clip"
3. press enter, then REBOOT your device
And it did not work.
Opened EXCEL, open a spreadsheet.
Clicked on a number, right clicked that number to highlight the line & box opens.
Click on Cut.
Box opens w/yellow tringle & !, it says "There's a problem with the clipboard, but you can still paste your content within this workbook". Look in attached .jpg.
Looked in Clipboard & there is NOTHING there.
G. Dennis Long commented
When is the EXCEL copy/paste problem going to be fixed?? Still getting "There's a problem with the clipboard, but you can still paste your content within this workbook". Open new workbook and when I try to cut/paste, get error.
How can the lock be removed? What is causing the lock?
What you have mentioned above is not a solution, it is just an explanation of the problem.
I'm not getting an error message, things are just locking up across the 365 suite. I finally tracked it down to my recent change to turn on the "collect without showing" option. (I wasn't previously "collecting" clips.)
The clipboard collects 24 items, which is nice, but I'd be happy with 5 or 10 items, just to avoid the locking issue. Can you give us an option to REDUCE the number of items collected.
I have two instances of Excel open with different spreadsheets. I can copy and paste from the web, from Word, from one to the other, but I regularly get this stupid message. It is clearly not "once per Excel instance" because I get it many times in each of them. It still allows me to copy and paste from Excel to for example Word. Sorry Admin, your "answer" makes no sense.
How can we remove that lock? What you have mentioned above is not a solution, it is just an explanation of the problem.
Sorry Admin that is wrong. It has just happened to me several times within the one instance of excel. I am copying and moving items from one cell to another by using the select and drag method. I managed 3 without warning, then on the remaining 5 it gave the warning. I tried it again on a different set of cells in the same worksheet, using CTRL+X, CTRL+V and it did not warn.
i have this same problem. for me- i re-saved the document and from the drop down menu selected Excel 97-2003 template. so far this worked and i can copy from excel now.
Colin Lay commented
This problem also occurs in Office 2019, which I use. It often reoccurs several times during the same run. A frequent side effect for me is that highlighting of the active cell is lost, so that I must double click on the cell that I want to be active, to be sure that I am actually there. If I save the file (CTRL-S) this often restores me to the desired behaviour.