Feedback by UserVoice

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It would be easier if you could enter just the information you wanted to learn, for example, i.e., Data Entry, Audit, Amendments, etc.

Why don't you use simple training scenarios for cases that agents can download and follow step by step to help them with the actual work they need to complete. Your spreadsheet is all over the place and our class is having difficulty trying to figure out how to use your worksheet.
Thank-you.

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